Connect Gong to Profound

Prerequisites

Before connecting Gong to Profound, ensure:

• You have Technical Administrator permissions in Gong
• Your Gong account is active and in good standing

How to check if you're a Technical Administrator

1. Log in to Gong and click your name in the top right corner
2. Select My Settings
3. Scroll to the bottom of the page to see the list of Technical Administrators
4. Alternatively, go to Company Settings → Team Members and check your profile

If you’re not listed as a Technical Administrator, contact someone who is to complete the integration setup.

Connect Your Account

1. In Profound, select your organization name in the top-left corner of the platform, then select Settings.
2. In the left sidebar, select Integrations under Account.
3. Search for Gong, select it, then select + Add account.
4. You’ll be redirected to Gong to authorize Profound.
5. Sign in with your Technical Administrator account and grant the requested permissions.
6. Once authorized, you’ll be redirected back to Profound.

Once connected, Gong will appear as an available integration and can be selected inside Agents.